Tag: BI by Turban Quiz

BI by Turban Quiz

Text mining can be used to increase cross-selling and up-selling by analyzing the unstructured data generated by call centers. TRUE    Unstructured data has a predetermined format. It is usually organized into records as categorical, ordinal, and continuous variables and stored in databases. FALSE Compared to polygraphs for deception-detection, text-based deception detection has the advantages of being nonintrusive and widely applicable to textual data and transcriptions…