Tag: IT metrics

IT metrics

IT metrics should be clear and concise. They should be applied and implemented using SMART analogy for Specific, Measurable, Achievable, Relevant and Time-based. However, not all metrics are beneficial to an organization. Some metrics affects organization negatively. For instance, a transporting organization with metrics for tracking buses that complete their schedules on time can lead to making drivers over speed, jump traffic lights, taking short…